Terms & Conditions
In support with UK knife crime prevention we at the Martial Arts Warehouse will NOT sell any Weapon to anyone below the age of 18 and reserve the right not to sell to anyone we deem as unfit or irresponsible. We hope that you will act responsibly with your new purchase, and as a condition of purchase you agree NEVER to carry any of our products in public places. By purchasing from this site, you are committing yourself to these terms and conditions.
Orders over £100.00
Please note, in order to reduce Credit Card fraud, orders over £100.00 will only be dispatched to the registered billing address, unless prior consent has been arranged. Please contact us on 01207 588661 if you have any queries in regard to this.
All orders will be data and address checked before dispatch.
Exchange and Refund Policy
We at the Martial Arts Warehouse ensure to sell you the very best in quality products, and are certain that you will be very happy with your purchase. If in the unlikely event, you have a problem with any of our products purchased from us, here are the terms and conditions for returning your goods.
All of our products can be refunded or exchanged if the item is returned to us in its original unused condition within 28 days of delivery. If in the unlikely instance, you find your purchase to be faulty, we ask that you contact us within a period of 7 days, and return the item within 28 days of delivery. We will then take appropriate action to either repair or replace the item. Your postal costs for returning faulty goods will be reimbursed to you, once we are satisfied that the product is faulty due to manufacturing process. Postal costs up to the value of £12.95, will only be refunded on faulty goods.
We would ask that you contact us prior to returning any product at: - firstname.lastname@example.org
At the Martial Arts Warehouse we endeavour to publish as accurate information on our products as possible. However due to manufacturing processes, dimensions stated on our site may occasionally be inaccurate.
We at the Martial Arts Warehouse aim to get your purchases to you as quickly as possible. We aim to get all orders processed and dispatched next working day, subject to availability.
If we find that the item you have ordered is currently out of stock we will notify you immediately with an estimated lead-time. If you feel that due to the delay the item is no longer required, we will be happy to refund you.
Express delivery orders must be place by 1pm to guarantee next day delivery. Next day delivery is only available for delivery on weekdays (Mon - Fri), therefore orders places after 1pm on a Thursday will not be delivered until Monday.
Please note some heavier and bulky items will carry an additional carriage fee. We will notify you of any surcharge before your order is processed.
These terms and conditions do not affect your statutory rights.
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